TECHNICAL SUPPORT ENGINEER MANAGER
SALARY circa £45K DOE
WEYBRIDGE

About the Role:
Our client is one of the pioneers in renewable energy and this is a fantastic opportunity to join their team in a time of huge growth and expansion. They are looking for an enthusiastic Technical Support Engineer Manager to join their rapidly growing team in the UK. If you are looking for a job in a dynamic environment, you have come to the right place!
They are looking for a driven, reliable, decisive individual who can technically support the sales team and their clients. The ideal candidate will be a customer friendly, motivated, well organised and pro-active individual with a deep understanding of solar panels technologies, PV systems, PV software and storage systems.

Duties:
•    Able to lead and build a technical team
•    Able to select and add products to company portfolio 
o    Training colleagues and clients
o    Preparing documents – technical and explanatory
o    Taking care of certification 
o    Liaising with R&D and product management team 
•    Design of systems in various design programs
•    Drawing up quotations in SAP in consultation with the Account Managers
•    Overseeing and managing Support Engineer(s) who are:
o    First Line Technical Support Engineers who support clients on site and through service calls
o    Handling and solving technical problems of existing installations
o    Handling service calls 
o    Providing technical training and explaining technologies and technical details to clients and colleagues
o    Draw up technical documents (technical procedures, technical specifications and technical presentations)

Candidate requirements:
•    Relevant degree/qualification and electrical engineering background
•    Minimum 6 years’ experience in technical engineering functions
•    Excellent written and verbal communication skills
•    Comfortable with main IT packages, SAP Enterprise, Outlook, MS Teams, CRM (Salesforce)
•    You are strong in providing advice to installers and are service-oriented;
•    You have extensive knowledge of solar panel technologies, inverters storage systems and mounting materials
•    You are a team player, you like supporting colleagues to achieve team goals, share information and share technical knowledge

Please note if you have not been contacted by Plum Personnel within seven days then unfortunately on this occasion you have been unsuccessful. Due to the high level of applications we are receiving at this time, we are unfortunately unable to give individual feedbacks. Plum Personnel is acting as an employment agency in relation to this vacancy.  Plum Personnel is an equal opportunities employer.